Privacy Policy

1. Introduction

At CreetownCaravanPark.co.uk, we understand that browsing travel information and planning a holiday should be a comfortable and trustworthy experience.

This Privacy Policy describes how personal information may be collected, used, stored, shared, and protected when visitors access our website or communicate with us.

Our privacy practices are intended to comply with applicable United Kingdom data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and relevant electronic communications regulations.

2. Information We May Collect

Depending on the website features in operation, we may process several categories of information.

Information Provided Voluntarily

Names, email addresses, enquiry details, feedback, and other information voluntarily submitted through contact forms or available communication channels.

Technical Information

IP addresses, browser types, device information, operating systems, connection information, and technical data generated through website access.

Website Usage Information

Visited pages, referral sources, navigation activity, and general interaction statistics where relevant analytics technologies are implemented.

Cookies and Similar Technologies

Information associated with essential cookies, visitor preferences, browser identifiers, and optional website measurement technologies.

3. How We Use Information

Personal information may be processed to:

  • Respond to general enquiries and visitor correspondence.
  • Maintain website functionality, accessibility, and security.
  • Improve travel content and website navigation.
  • Understand general readership interests and website performance.
  • Address technical problems and prevent unauthorised activity.
  • Administer optional subscriptions or communication services.
  • Comply with applicable legal and regulatory requirements.

We aim to process information only for clearly defined and legally permitted purposes.

4. Legal Bases for Processing

Depending on the relevant activity, processing may rely on the following legal bases.

Consent: Where visitors voluntarily agree to optional processing activities.

Legitimate Interests: For proportionate website management, security, and relevant communications.

Legal Obligations: Where processing is necessary to comply with applicable legislation.

Contractual Necessity: Where information is required to provide a service specifically requested by a visitor.

5. Cookies and Website Analytics

CreetownCaravanPark.co.uk may use essential cookies to maintain normal website operations.

Where enabled, analytics technologies may help us evaluate page performance, website navigation, and general visitor engagement.

Optional advertising or personalisation systems may also use cookies or similar technologies.

Where required by applicable UK law, non-essential technologies will not be activated before obtaining valid visitor consent.

Visitors may manage their preferences through available cookie controls or compatible browser settings.

6. Travel and Accommodation Enquiries

Visitors may contact us with questions relating to travel information, caravan holidays, or content published on the website.

We may process information voluntarily provided through these enquiries for communication and administrative purposes.

Unless expressly stated otherwise, we do not process accommodation reservations, payment card details, or booking records on behalf of holiday park operators.

Visitors should avoid submitting payment information or sensitive personal documents through general contact forms.

7. Third-Party Service Providers

We may use external providers for website hosting, security, analytics, communications, or other necessary operations.

Where third parties process personal information on our behalf, appropriate contractual and organisational safeguards will be implemented as required by law.

Independent providers may also apply their own privacy policies.

8. Advertising and Affiliate Content

Some publications may include commercial references, advertisements, or affiliate links where such arrangements are implemented.

Relevant commercial relationships will be disclosed where required by applicable advertising standards.

Third-party advertising technologies may process certain information according to their own disclosed practices and applicable privacy requirements.

9. Information Sharing

We may share limited personal information with authorised service providers for legitimate website operations or where legally required.

We do not sell personal information as part of our ordinary website activities.

Any additional sharing arrangements will be disclosed where applicable law requires.

10. Data Security

We aim to implement reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, alteration, misuse, and unlawful disclosure.

However, no internet-based service can guarantee absolute security.

11. Data Retention

Personal information will be retained only for as long as reasonably necessary to fulfil the purposes for which it was collected or to comply with applicable legal obligations.

Retention periods may vary according to information categories, operational requirements, and relevant legal considerations.

12. International Data Transfers

Some service providers may process personal information outside the United Kingdom.

Where international transfers occur, appropriate safeguards will be used where required by UK data protection legislation.

13. Your Data Protection Rights

Subject to applicable law, visitors may have the right to:

  • Request access to their personal information.
  • Request correction of inaccurate or incomplete information.
  • Request deletion in qualifying circumstances.
  • Restrict or object to certain processing activities.
  • Request data portability where applicable.
  • Withdraw consent where processing relies on consent.
  • Lodge a complaint with the Information Commissioner’s Office (ICO).

Requests relating to personal information may be submitted through our official contact channels.

14. Children’s Privacy

CreetownCaravanPark.co.uk publishes general travel information that may be relevant to family holidays.

We do not intentionally collect personal information directly from children without an appropriate legal basis or necessary authorisation.

If unlawful collection of children’s personal information is identified, appropriate corrective action will be taken.

15. External Websites

Our publications may link to accommodation providers, holiday parks, tourism resources, or other independent websites.

These platforms operate under their own privacy policies and information-processing practices.

Visitors should review the relevant notices before providing personal information.

16. Changes to This Policy

We may revise this Privacy Policy to reflect changes in website functionality, service providers, information processing practices, or applicable law.

The latest version will be published on this page with an updated date.

17. Privacy Enquiries

For questions regarding personal information, website privacy, or applicable data protection rights, please use the official contact options available on CreetownCaravanPark.co.uk.